Privacy Policy

Alphaeus Pte. Ltd. (“Alphaeus”, “we”, “us” or “our”) provides business, technology, automation, digital and professional services.

We are committed to protecting personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, process, retain and protect personal data in connection with our websites, services, technology solutions, customer and business relationships, recruitment and employment activities, and other operations.

2. How We Collect Personal Data

We may collect personal data directly from you or from other permitted sources, including through:

• our websites, applications, software, platforms and online services;
• forms, enquiries, registrations and service interactions;
• email, telephone, messaging platforms and other communications;
• customer, supplier, business and professional relationships;
• service integrations, connected systems and technology platforms;
• job applications, recruitment activities, job portals and referrals;
• publicly available or other permitted sources; and
• our systems, technologies and business operations.

Where permitted by law, personal data may also be provided to us by customers, employers, business partners, authorised representatives, service providers or other third parties.

3. Personal Data We May Collect

Depending on your relationship with Alphaeus, the personal data we may collect includes:

• name and contact information;
• business and professional information;
• account, registration and user information;
• information relating to your use of our services, software, systems or platforms;
• technical, device, system and usage information;
• communications, enquiries, support requests and correspondence;
• transaction, service, project and business relationship information;
• employment history, education, qualifications, skills and professional information;
• resumes, job applications, candidate profiles and recruitment-related information;
• employment, workforce, salary, availability and work eligibility information;
• identification or verification information where reasonably required; and
• other information reasonably required for our business, services, recruitment, employment, security or legal purposes.

We seek to collect personal data that is reasonably necessary and relevant to the purpose for which it is required.

4. How We Use Personal Data

We may collect, use and disclose personal data for purposes reasonably connected with our business and your relationship with Alphaeus, including:

• providing, operating, supporting and managing our services, systems, software and technology solutions;
• configuring, integrating, maintaining and improving our solutions and services;
• managing customer, user, supplier and business relationships;
• responding to enquiries, providing support and managing communications;
• administering accounts, access, service delivery, projects and related activities;
• monitoring service performance, security and operational reliability;
• conducting analytics, testing, service improvement and business planning;
• processing job applications and assessing suitability for employment or assignments;
• matching candidates with opportunities or customer requirements;
• conducting recruitment, employment and workforce administration;
• security, fraud prevention, risk management, audit and compliance;
• establishing, exercising or defending legal rights; and
• complying with applicable legal, regulatory and governmental requirements.

We may also use personal data for other purposes that are reasonably related to the purposes above or where otherwise permitted by law.

5. Automated and Technology-Assisted Processing

Alphaeus may use automated systems, artificial intelligence, machine learning and other technology-assisted tools in connection with our services, solutions and business operations.

Such technologies may be used to support data processing, workflow automation, analysis, communications, administration, decision support and service delivery.

Personal data processed using such technologies will be handled in accordance with this Privacy Policy and applicable law.

6. Processing on Behalf of Customers

In some circumstances, Alphaeus may process personal data on behalf of customers in connection with the provision of our services, technology solutions or other business activities.

Where we process personal data on behalf of a customer, such processing may also be governed by applicable contractual terms, customer instructions and relevant privacy notices.

7. Disclosure of Personal Data

We may disclose personal data where reasonably necessary for the purposes described in this Privacy Policy, including to:

• customers, prospective customers and business partners;
• related or associated organisations;
• technology, cloud, software, communication and service providers;
• professional advisers, auditors, insurers and consultants;
• recruitment, employment, payroll and workforce service providers where relevant;
• government agencies, regulators and law-enforcement authorities where required or permitted by law; and
• other parties where reasonably necessary for our operations or where authorised by you.

Where service providers process personal data on our behalf, we take reasonable steps to ensure appropriate data-protection arrangements are in place.

8. Overseas Transfers

Where personal data is transferred outside Singapore, Alphaeus will take reasonable steps to ensure that the transferred personal data receives a standard of protection comparable to that required under the PDPA.

9. Accuracy and Protection of Personal Data

Alphaeus takes reasonable steps to ensure that personal data in our possession or control is accurate and complete where it is likely to be used to make a decision affecting an individual or disclosed to another organisation.

We maintain reasonable administrative, technical and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, loss or similar risks.

Access to personal data is restricted where appropriate to persons who require it for legitimate business purposes.

10. Retention of Personal Data

Alphaeus retains personal data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, or as required for legal, regulatory, contractual or legitimate business purposes. When personal data is no longer required, we will take reasonable steps to cease retention or remove the means by which the data can be associated with particular individuals, where required by law.

11. Access, Correction and Withdrawal of Consent

Subject to applicable exceptions under the PDPA, you may request access to personal data about you that is in our possession or control, request correction of inaccurate or incomplete personal data, or request information about how your personal data has been used or disclosed.

Where Alphaeus relies on your consent, you may withdraw that consent by giving us reasonable notice. We will inform you of the likely consequences of withdrawal where appropriate.

Withdrawal of consent may affect our ability to provide certain services, process an application or continue certain activities involving you.

12. Personal Data Breaches

Where Alphaeus becomes aware of a personal-data breach, we will assess and manage the incident in accordance with applicable legal requirements and make notifications to the relevant authorities and/or affected individuals where required.

13. Third-Party Websites and Services

Our websites, communications, services or solutions may contain links to or involve third-party websites, platforms, integrations or services. These third parties may have their own privacy policies and practices. Alphaeus is not responsible for personal data independently collected or processed by third parties outside our control.

14. Changes to this Privacy Policy

Alphaeus may update this Privacy Policy from time to time to reflect changes in our business activities, services, technology, legal requirements or data-protection practices. The latest version will be published on our website.

15. Contact Us

If you have questions about this Privacy Policy or wish to make an access, correction, withdrawal-of-consent or other personal-data request, please contact:

Data Protection Officer
Alphaeus Pte. Ltd.
Email: personaldata@alphaeus.com.sg