Network Administration

• Perform network administration in a heterogeneous environment (production, DR, test) comprising of network & security equipment, telecommunication links
• Perform hardening, upgrade and enhancement on IT infrastructure components
• Monitor, assess, schedule and implement network, and product-specific security vulnerability patches
• Monitor obsolescence of IT infrastructure components (network systems)
• Monitor expiry and perform renewal of network system password and certificates
• Implement network backups operations to ensure data recoverability and business continuity
• Execute disaster recovery plans for IT infrastructure (network systems) and conduct regular disaster recovery testing and component switchover exercises to ensure usability of standby and DR equipment

Incident Problem Management

• Provide 3rd level network support and resolve incidents and problems in accordance to established Service Level Agreement (SLA)
• Perform problem diagnosis on incidents and propose & implement measures to prevent recurrence

Change Release Management
Work with the team to plan, schedule and release network system changes to production environment in accordance to the change management process / procedures

Configuration Management
Develop and maintain a comprehensive operating system hardware and software configuration database

Capacity & Performance Management
Perform infrastructure system and network capacity monitoring and planning
Monitor and perform performance tuning to optimize network performance

Process Management
Devise and implement the underlying processes supporting IT service management, in conformance to corporate security policies and guidelines

Documentation
Develop and maintain technical and process documents to upkeep IT infrastructure<

Position Summary
This role is for the entity, Banking Computer Services Pte Ltd. The candidate will be expected to provide support to the VP, INFSVC to

• Deliver the IT infrastructure services strategies and manage network-related issues, which directly or indirectly impact business performance. This includes the evaluation, conceptualisation, development, implementation, maintenance and support of IT infrastructure systems.
• Ensure incident relating to Network are responded within SLA.
• Be responsible for the achievement of short-term operational targets of the INFSVC division
• Possess a fair degree of autonomy in determining the work processes in its job area and is required to review the existing work processes in its work area and recommend ways to make small improvements.
• Guide the Network Team on the accomplishment of tasks within a defined job area.

Qualification
Degree in Information Technology or related discipline
Preferably, attained CCNA, CCNP, CCSA, CCSE, PCNSA, PCNSE, NSE (up to level 4)

Experience and Technical Skills Set
More than 10 years hands-on experience in managing network and security equipment such as Routers, Switches, Firewalls, VPN, Load Balancer, DNS, NAC
Experience/ industry certification for public cloud administration
At least 6 – 8 years’ experience in system administration and support on Microsoft Windows.
Experience in performing OS hardening and patching using WSUS/SCCM
Experience in Active-Directory administration
Sound working experience in VMWare Virtualization
Experience in scripting for Windows to automate tasks

Experience and Technical Skills Set (Optional)
Working experience in Ansible software
Working experience in HPOBM software

Other Criteria
Good interpersonal and communication skills
Possesses initiative and able to work independently as well as in a team
Analytical and good trouble-shooting skills
Customer-oriented